Frequently Asked Questions

HBC Lithium Orotate Homeopathic Spray FAQ

Q. What Are the Ingredients? 
A. LITHIUM in Oratate 1X/2X/3X, GABA 3X, Albumin (USP) 1X/2X/3X. In a base of not more than USP Glycerine and Purified Saline Solution.

Q. Why Is HBC LITHIUM better than other natural products? 
A. This is the first homeopathic oral spray version of the highest quality lithium orotate. By using a combination of lithium orotate and Albumin, HBC has created a formula designed to reduce stress while elevating mental and emotional well-being. It provides extra assistance to the mind, emotions and allows the body to reduce stress for better overall health. The Lithium orotate used in this formula is the most powerful in its species and contains nutrients that balance the body. 

Q. Why/how is a spray better than a pill/patch? 
A. Sprays are more quickly/easily absorbed though nasal mucosa. 
Sprays are absorbed at a higher rate directly to the blood stream giving you a faster result.

Q. Will HBC lithium interfere with my prescription medication? 
A. No

Q. How fast will it be until I feel the effects of lithium orotate? 
A. In some cases as quick as hours. In some cases as long as 4-7 days (for more severe symptoms suchs as Depression etc… etc…).

Q. What are the Directions? 
A. Maybe administered nasaly or sublingualy, whichever you feel more confortable with. Two to four drops per day: depending on your level of response. Must be taken consistantly five to six days per week. Off one day per week.

Q. Can I take delivery of Symmetry in another country? 
A. Yes


General Product Info:

What, if any, is the special/advanced technology used in this formulation?

1. All Products are made in an FDA certified lab.
2. A special state-of-the art air filtration system is used to purify the air within the lab. The lab does not use any compromising fluorescent lighting.
3. All Products meet and often exceed FDA guidelines and regulations.
4. The water we use in all of our products is put through a five-step reverse osmosis filter and then exposed to UV light in order to insure that the water is pure and pH levels are balanced.
5. All Products are succussed 100 times per serial dilution to fully activate all ingredients. Most manufacturers only succuss 10 –15 times per serial dilution
6. All Products are hand succussed to avoid potentially harmful EMF’s. These are forms of radiation that are emitted from all types of electrical devices and machinery. 
7. Many manufacturers use machinery to succuss or shake the product in order to save time and money.
8. All Products have many ingredients that are combined in multiple potencies to activate strength and increase the range of activity.
9. All Products are tested to be hypoallergenic and non-carcinogenic.
10. All Products contain glycerin and ethanol USP quality.
11. All Products are tested for purity both before and after manufacturing. 
12. All Products are carefully balanced for full efficacy and effect and by years of intensive research.

Payment Methods

Q. What credit cards do you accept?
A. Credit cards accepted are Visa, MasterCard, Discover, and American Express. Call 1.800.497.3742

Q. Do you accept personal checks, money orders, or C.O.D. as payment?
A. Yes, just drop a check in the mail to 8205 Santa Monica Blvd. Suite 472 Los Angeles. Ca 90046

Q. Do you accept Visa or MasterCard ATM/Check cards?
A. Yes we do accept ATM/Check cards displaying the Visa or MasterCard symbol. They function similarly to a credit card but the money is deducted from your checking account.

Q. When will you bill my credit card?
A. We will not bill your credit card until your order actually ships or is ready to be shipped.

Q. Do you charge sales tax?
A. Only if you live in California.


Ordering

Q. Can I place my order by phone?
A. Yes. The internet is faster, secure and less prone to error, but you may call 1.800.497.3742    To talk to an "In house" customer service representative, call between 8am & 5pm

Q. I'm having trouble placing an order on your website. What should I do?
A .On a rare occasion, our website may be experiencing difficulties receiving orders. This could be a temporary situation outside of our control, including problems with the customer's computer. Give it a little time and revisit the site again.

Q. I did not receive my order confirmation or my shipping notification.
A. This is usually due to a couple of factors. There may have been a typo in your email address that you submitted to us. Because our system is automated and we would not recognize the mistake to correct it, you would not receive your proper email notifications for both the order confirmation and shipping notification. Please email us customerservice@hbcprotocols.com so that we can make the proper adjustments.

If you did receive an order confirmation but not a shipping notification, please wait 24 hours to compensate for any possible email difficulty. We ship all of our orders out the same day if they are received prior to 4:00pm Eastern Standard Time (Monday-Friday). After this designated cutoff time, we will ship the following business day. We will then notify you of your order tracking number via an email confirmation.

Q. When I track my order it says "unable to track shipment" or "invalid tracking numbers"?
A: While you have received your shipment tracking number, UPS hasn't scanned your package yet. Your package has shipped and we have sent you the notification-however, it still takes the shipper a couple of hours after they pick it up from our warehouse to scan every package into their tracking system. Please allow some time before carefully re-entering the shipment tracking number in the appropriate area of our page.

Q. Do you accept International orders?
A. Yes, we accept orders for all international destinations.

Q. How do I change my order?
A. Email Customerservice@hbcprotocols.com and or call 1.800.497.3742 (Prompt 1 or 2)   Please include your order number.

Q. What is your return policy?
A. All returns up to 30 days will be credited subject to a Shipping and Handling, and/or 10% restocking fee. 

Privacy Policy

Q. What is your Privacy Policy?  Will you sell my name and email address?
A.  No!  We do not rent or sell our mailing list to 3rd parties. We only send email and postal mail to those who have elected to receive it from us. We will never give any information about you to others without your express permission. Our site uses forms in which you give us contact information (like your name and email address) so you can place orders, request information and support, and make product suggestions. We use your customer information only when it will be important for us to contact you regarding functionality changes to our products, our Web site, and special offers we think you'll find valuable. 


Product Questions

Q. I have a plethora of medical conditions. Do you make recommendations?
A. No, nor do we diagnose medical conditions or diseases. Please contact your doctor or health care provider for that information.


Wholesale/Retail Accounts

Q. I own a gym, health food store, etc. and would like to enjoy some of the intrinsic/extrinsic benefits of offering your research-grade nutraceuticals. Do I receive a discount or wholesale pricing for buying in larger quantities?
A. Yes, if you qualify. We do offer quantity discounts on "bulk buying". (45% on case minimum). Orders over 300 qualify for an additional 5% discount less shipping and handling. Email chris@hbcprotocols.com to establish a retail account.